Privacy Policy

Privacy and Cookies Policy

At Solutionec ("we," "our," or "us"), safeguarding your privacy is not just a legal obligation but a commitment to earning and maintaining your trust. We understand that your personal data is valuable, and we are dedicated to protecting it with the highest standards of security and transparency.

This Privacy and Cookies Policy outlines how we responsibly collect, use, share, and protect your personal information when you interact with our website, services, and platforms. Our practices comply with all applicable data protection regulations, including GDPR, DPDP,CCPA, CalOPPA, and other privacy frameworks, while prioritizing transparency, accountability, and your control over your data.

Your privacy drives our commitment to responsible data handling and innovation.

1. Definitions

To ensure clarity, the following terms are defined:

• Data: Includes information that you submit to Solutionec via the Website, and information which is accessed by Solutionec pursuant to your visit to the Website.
• Personal Data: Any information related to an identified or identifiable individual (e.g., name, email, IP address).
• Data Subject: The individual whose personal data is being processed.
• Processing: Any operation performed on personal data, such as collection, use, storage, or deletion.
• Data Protection Laws: Any applicable law relating to the processing of personal data, including the GDPR and the Information Technology Act, 2000, as amended or substituted.
• GDPR: The General Data Protection Regulation (EU) 2016/679;
• Cookies: Small text files stored on your device to remember user preferences, enhance site functionality, and analyze usage patterns.
• User or you: The natural person who accesses the Website.
• Website: The website that you are currently using, www.Solutionec.com, and any sub-domains of this site, unless excluded by their own terms.

2. Scope

This privacy statement applies to the website www.Solutionec.com. Please note that these websites may include links to websites of third parties whose privacy practices differ from those of Solutionec. If you provide personal data to any of those websites, then your data is governed by their privacy statements.

Solutionec collects data to operate this website. You provide some of this data directly, such as when you submit an entry (through the general query, media query, newsletter subscription, job application forms or such other manner specified on the website).

You can visit www.Solutionec.com without telling us who you are. You can make choices about our collection and use of your data. For example, you may want to access, edit or remove the personal information on the Website. When you are asked to provide personal data, you may decline.

3. Information We Collect

We may collect information or pieces of information that could allow you to be identified. Including:

1. Contact information: First and last name, email address, postal address, country, employer, phone number and other similar contact data; and
2. User profile: Profession, academic year, IP address and job designation.

3.1. How We Collect Data

We collect Data in the following ways:

1. Data Shared by You: We collect personal information directly when you:
   • Fill out forms on our website (e.g., “Contact Us”).
   • Communicate with us via email, chat, or phone.
   • Submit job applications or engage in recruitment.
2. Data Collected Automatically: We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation. It includes:
   • IP address.
   • Browsing and interaction patterns.
   • Device details and language settings.

   Our web servers or affiliates who provide analytics and performance enhancement services collect this information to measure site usage, improve content, and enhance the Website’s safety and performance. For more information, see "Cookies."

4. Our Use of Data

We may use your Data for the following purposes:

1. Improvement of our products or services.
2. To fulfil service contracts, manage accounts, and deliver requested services.
3. To process your requests such as responding to inquiries, sending updates, and managing subscriptions.
4. Contact for surveys or feedback via email or mail.
5. Execute marketing campaigns or promotional communications with appropriate consent.
6. Enhance user experience, analyze behaviour, and improve performance.
7. Ensure secure access, monitor fraud, and protect sensitive data.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Advertising: We may use your data to show you adverts and other content on other websites. To opt-out, turn off the relevant cookies (refer to "Cookies" below).

5. Who We Share Data with

We may share your personal Data with:

1. Solutionec-controlled Affiliates: To assist them in reaching out to you in relation to their programs, campaigns, or job applications.
2. Employees, Vendors, Agents, and Advisors: For purposes such as hosting, security, or data profiling.
3. Third-Party Service Providers: To enhance user analysis and secure systems. These parties have access to your Personal Data only to perform tasks on our behalf.

We may also share data if:

• You request or authorize it.
• We need to comply with applicable law or respond to valid legal processes.
• To prevent or stop an attack on our computer systems or networks.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:https://policies.google.com/privacy?hl=en.

6. Security of Personal Data

Solutionec is committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure:

• Data Encryption: for sensitive information.
• Access Controls: Restricted access to authorized personnel only.
• Incident Response: Regular audits and protocols to respond to breaches.

If you suspect any misuse or unauthorized access, please contact us immediately.

7. Where We Store and Process Personal Data

Your personal data may be stored and processed in:

• Cloud-based servers located in secure data centers globally.
• Locations compliant with GDPR and other privacy frameworks.

Appropriate safeguards ensure that your Data receives an adequate level of protection wherever it is stored.

8. Retention of Personal Data

Solutionec retains personal Data as long as necessary to provide access to and use of the website, or for other essential purposes, such as complying with legal obligations. Even after deletion, some data may persist on backup or archival media for audit or regulatory purposes.

9. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Your Rights

When we process Data about you, we do so with your consent and/or as necessary to provide the website you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfill other legitimate interests of Solutionec as described in this privacy statement.

Below, you will find additional privacy information that you may find important. Solutionec adheres to applicable data protection laws in the European Economic Area, which if applicable includes the following rights in relation to your Data:

1. Right to access - the right to request
   1. copies of the information we hold about you at any time, or
   2. that we modify, update or delete such information.

   If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is manifestly unfounded or excessive. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase - the right to request that we delete or remove your Data from our systems.
4. Right to restrict processing - the right to limit the way in which we can use it.
5. Right to data portability - the right to request that we move, copy or transfer your Data.
6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

For information about managing your contact data, email subscriptions and promotional communications, please submit a request to us at Information.Security@Solutionec.com.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

11. Link to Other Websites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

12. Cookies

This Website may place and access certain Cookies on your computer. Solutionec uses Cookies to:

• Enhance website performance
• Analyze traffic and behavior
• Store session preferences

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.

Type of Cookies Used

This Website may place the following Cookies:

1. Functional Cookies

Purpose: These cookies are essential for the basic operations of our website. They enable core functionalities, such as page navigation and access to secure areas. Without these cookies, the website cannot function properly.

Examples:

• Maintaining user sessions during browsing.
• Enabling access to features like account logins or shopping carts.
• Storing your language and region preferences.

2. Tracking Cookies

Purpose: Tracking cookies help us monitor user activity and gather insights into how visitors interact with our website. This data allows us to analyze patterns and make improvements to your browsing experience.

Examples:

• Understanding which pages are most frequently visited.
• Tracking referral links or sources of traffic.
• Monitoring user navigation to optimize website layout.

3. Storage Cookies

Purpose: These cookies temporarily or persistently store information such as your login details or session data, ensuring a smooth and uninterrupted experience.

Examples:

• Remembering your credentials for quicker logins.
• Storing items in your shopping cart during a session.
• Saving form inputs to prevent loss of data if a session times out.

4. Performance Cookies

Purpose: Performance cookies allow us to measure and enhance the performance of our website. They collect anonymized data that helps us understand how well our website operates and identify areas for improvement.

Examples:

• Tracking website loading times and responsiveness.
• Monitoring server uptime and diagnosing issues.
• Gathering analytics on page speeds to enhance usability.

a. You can choose to delete Cookies at any time

however, you may lose any information that enables you to access the Website more quickly and efficiently, including, but not limited to, personalization settings.

b. It is recommended that you ensure that your internet browser is up-to-date

and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

13. General

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

14. Changes to this Privacy Statement

Solutionec reserves the right to change this privacy statement as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy statement on your first use of the Website following the alterations.

15. Contact Us

If you have any concerns, questions, or feedback regarding this policy, please reach out:

• By email: Information.Security@Solutionec.com
• By visiting this page on our website: www.solutionec.com/contact

We aim to address any concerns or issues regarding the use of your data promptly and effectively. Please do not hesitate to contact us for further assistance.